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Shipping Information

IF GOODS ARE REQUIRED FOR A SPECIAL OCCASION (BIRTHDAYS, VALENTINES, ETC) PLEASE ORDER A MINIMUM OF 5 WORKING DAYS BEFORE THE DATE NEEDED.

AS WE APPROACH EASTER OR CHRISTMAS, ORDER VOLUMES GO THROUGH THE ROOF, PLEASE BE PATIENT IN WAITING TO RECEIVE YOUR ORDERS, WE SHIP AS SOON AS WE CAN, BUT WE ONLY HAVE A SMALL WORKFORCE (AND A TEENY TINY POST OFFICE) SO IT TAKES SOME TIME TO PROCESS LARGE VOLUMES OF ORDERS….AMAZON WE AREN’T 🙂

COURIER ORDERS ARE ONLY SENT MON-THU. THE COURIER SERVICE IS A 24 HOUR SERVICE FROM SENDING, NOT ORDERING.

IF ORDERS ARE RECEIVED AFTER OUR COURIER HAS COLLECTED THEY WILL BE SHIPPED THE NEXT AVAILABLE PICKUP.
OUR POST LEAVES MID-AFTERNOON SO ANY ORDERS RECEIVED AFTER 12PM WILL MOST PROBABLY BE SENT THE NEXT WORKING DAY. CURRENTLY NO ORDERS ARE SENT ON FRIDAY, SATURDAY OR SUNDAY (IF YOU ORDER AFTER 12PM ON A THURSDAY, IT’LL BE SHIPPED ON THE FOLLOWING MONDAY)

FOR COLLECT FROM FACTORY ORDERS WE ARE HERE MON-THU 9AM-4PM. COLLECTIONS OUTSIDE OF THIS TIME CAN BE MADE AT ST EVAL STORES (OPPOSITE THE FACTORY) WITH PRIOR ARRANGEMENT.

UK Shipping

Free delivery on orders over £50!!

2nd Class

£2.80 delivery on orders up-to £4.99

£4.20 delivery on orders from £5 – £29.99

Orders £30 and over can only be sent by DPD courier due to potential weight being over 2kg which Royal Mail won’t cover for small parcels.

Free DPD delivery on orders over £50

DPD Local Courier – UK Mainland only (Not Highlands, NI or IOW)

£5.50 delivery on orders up-to £49.99

Free delivery on orders over £50

No shipping outside of the UK is currently available.